Contact Us

We’re always happy to help. Whether you have a question about a product, need help with your order, or just want advice on the best gear for your dog, get in touch and we’ll get back to you promptly.

Customer Support

• Email: support@bigdogaccessories.co.uk
• Response time: Within 2 business days, Monday–Friday

Business Information

• Trading name: BigDog Accessories™
• Website: bigdogaccessories.co.uk
• Business address: Désiré Van Den Bosschestraat 39, 9620 Zottegem, Belgium
• Email: support@bigdogaccessories.co.uk
• Nature of business: Online retailer of pet accessories, supplying customers across the United Kingdom

Orders & Returns

For order queries, please include your order number in your email. For returns, please see our Refund Policy.

Shipping Queries

For delivery information and timescales, please see our Shipping Policy.