Legal notice

Legal Notice

Last updated: 11 December 2025

1. Website Publisher

This website https://bigdogaccessories.co.uk (the “Website”) is published and operated by:
FREDABAY, a business registered in Belgium.
Registered office: Désiré Van Den Bosschestraat 39/4, 9620 Zottegem, Belgium
Company / enterprise number: 0764.583.791
VAT number: BE0764.583.791
Trading name: BigDog Accessories
Email: support@bigdogaccessories.co.uk

2. Hosting Provider

The Website is hosted by Shopify International Ltd, a private company limited by shares, registered in Ireland under company number 560279, whose registered office is at 2nd Floor, Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland. More information about Shopify is available at shopify.com.

3. Purpose of the Website

The Website is an online shop specialising in accessories for large dogs and huskies. It allows users to:

  • Browse information about dog accessories and related products;
  • Purchase products offered for sale by BigDog Accessories;
  • Contact customer support for questions or after-sales service.

The information provided on the Website is for general information purposes and may be updated or modified at any time.

4. Access to the Website

The Website is accessible 24 hours a day, 7 days a week, except in cases of force majeure, technical difficulties, maintenance or updates necessary for its proper operation. BigDog Accessories may, at any time and without notice, suspend, limit or temporarily interrupt access to all or part of the Website.

5. Intellectual Property

All content on the Website – including but not limited to text, product descriptions, photographs, graphics, logos, icons, videos, and page layouts – is protected by applicable intellectual property laws and is the exclusive property of FREDABAY / BigDog Accessories or its partners and licensors, unless otherwise stated.

Any reproduction, distribution, modification, adaptation, translation, or publication of all or part of the Website content, in any form and by any means, without prior written consent from FREDABAY, is strictly prohibited. Authorised use is limited to personal, private and non-commercial purposes only.

6. Trademarks and Domain Name

The trading name BigDog Accessories and the domain name bigdogaccessories.co.uk are used by FREDABAY in the course of its business. Other names or logos appearing on the Website may be registered trademarks of their respective owners. Any unauthorised use may constitute an infringement of rights.

7. Personal Data and Cookies

Use of the Website may involve the processing of personal data (for example when placing an order or contacting customer support) and the use of cookies or similar technologies. The conditions under which personal data is collected, processed, stored and shared – as well as information about cookies – are described in our Privacy Policy and Cookies Policy.

Users are invited to read these policies carefully. They are accessible at any time from the footer of the Website.

8. Hyperlinks

The Website may contain links to third-party websites or resources that are not published or controlled by FREDABAY. These links are provided solely for convenience and information. FREDABAY has no control over the content of such external websites and accepts no responsibility for their content, products, services, or privacy practices.

The creation of hyperlinks to the Website is permitted only with the prior written consent of FREDABAY. In all cases, links must not create any confusion about the relationship between the third-party site and BigDog Accessories, nor present the Website in a misleading, defamatory or unlawful manner.

9. Liability

FREDABAY makes reasonable efforts to ensure that the information published on the Website is accurate, up to date and free from typographical errors. However, no warranty, express or implied, is given as to the completeness, accuracy, reliability or suitability of this information for any particular purpose.

FREDABAY shall not be held liable for:

  • Any direct or indirect damage resulting from the use of the Website or the impossibility of accessing it;
  • Any damage resulting from viruses, malware or other technologically harmful material that may infect users’ equipment, programs or data;
  • Any errors or omissions in the content available on the Website;
  • The content and functioning of external websites or resources to which the Website may refer via hyperlinks.

Nothing in this Legal Notice seeks to exclude or limit any liability that cannot be excluded or limited under applicable consumer law.

10. Customer Service

For any question relating to the Website, products, orders or these Legal Notices, you can contact us by email at:
support@bigdogaccessories.co.uk

11. Applicable Law and Dispute Resolution

These Legal Notices are governed by the laws of Belgium, without prejudice to any mandatory consumer protection rules that apply in the country where you habitually reside (for example, the United Kingdom for UK-based consumers).

In the event of a dispute, the parties will first seek an amicable solution. If no amicable resolution can be found, the competent courts of Belgium shall have jurisdiction, subject to any rights you may have as a consumer to bring proceedings in the courts of your place of residence.