Shipping Policy

We ship to all addresses within the United Kingdom. All orders are processed and dispatched from our fulfilment partner within 2–3 business days of receiving payment.

Delivery Options & Timescales

Service	Estimated Delivery	Cost
Standard Delivery	5–8 business days	Free on orders over £45 — £3.99 under £45
Express Delivery	2–3 business days	£6.99

Delivery estimates begin once your order has been dispatched. You will receive a shipping confirmation email with tracking information when your order leaves our fulfilment centre.

Order Tracking

A tracking link will be included in your dispatch confirmation email. If you have not received this within 5 business days of placing your order, please contact us.

Delivery Issues

If your parcel is lost, damaged in transit, or significantly delayed beyond the estimated window, please email support@bigdogaccessories.co.uk and we will investigate and resolve the issue for you.

Business Information

BigDog Accessories™
Email: support@bigdogaccessories.co.uk
We are an online retailer supplying premium accessories for large dog breeds to customers across the United Kingdom.